ROI Calculator

What's post-purchase support really costing your store?

WISMO emails, shipping exceptions, manual reships, chargebacks from slow responses. Enter your numbers — see what Steadio handles automatically.

Your store

500
10010,000
5%
2%15%
50%
20%80%
8 min
3 min20 min
$25
$10/hr$75/hr
$45
$15$200

Every month without Steadio:

40
WISMO tickets
25
shipping exceptions
8.7
hours handling them
$217
total monthly cost

What Steadio handles automatically:

Every action below is executed by Steadio — not just recommended. Reships create draft orders in Shopify. Refunds process via Shopify API. Emails send in your brand voice.

WISMO auto-answered 24

Customer asks "where's my order?" — widget pulls live tracking data, responds in seconds. No ticket created.

Exceptions auto-resolved 10

Low-severity delays, minor carrier issues — AI detects, scores severity, resolves on autopilot. Customer gets proactive email in your brand voice.

Reships via draft order 3

Lost or damaged package — you tap "Reship." Steadio creates a draft order in Shopify with same items and addresses, marks it paid, and your fulfilment team picks it up like any other order. Tagged "steadio-reship."

Refunds processed 2

Auto-refund under your configured limit (default $25), or one-tap approval for larger amounts. Refund executes directly in Shopify — no manual entry.

Chargebacks prevented 1

Proactive exception detection catches issues before customers notice. A fast reship or refund prevents the dispute entirely — saving you the chargeback fee + dispute ratio hit.

Product care questions handled 5

Post-delivery: "How do I wash this?" "What size should I exchange for?" — AI answers from your product data. Returns, warranty, care instructions — all handled.

5.2
hours saved/mo
$130
in support costs saved
$60
chargebacks avoided
Monthly ops time on post-purchase issues
Before
8.7 hrs
After
3.5 hrs
Steadio cost vs. total savings (support + chargebacks)
+$111 net savings/mo
$79/mo Starter plan – $190 total saved = $111 net positive
Pays for itself
Start free trial — see it working in 5 minutes

14-day free trial. No credit card required.

Based on typical Shopify merchant data. Steadio handles WISMO, shipping exceptions, reships (draft orders), refunds, proactive customer emails, and post-delivery product care. Actual results vary by store. Plan auto-selected by order volume — see all plans.